Medicare Urgent
Care Clinic

Introducing Shepparton Medicare Urgent Care Clinic (MUCC)

In Victoria our hospitals have never been busier and the MUCC will assist in taking pressure off the hospital system.

Shepparton Medicare Urgent Care Clinic (UCC) provides care for urgent but non-life threatening conditions.

GPs and nurses will assess you when you arrive. We will ensure you receive immediate care.

If you need specialist attention we will help you get to a nearby emergency department.

You do not need an appointment to be treated in a UCC and services are free for everyone, with or without a Medicare card.

Urgent Care Clinics are funded by the Victorian Government. Shepparton UCC is part of the Medicare Urgent Care Clinic network.

For more information about Medicare Urgent Care Clinics, see: VicGov BetterHealth

What we do

We provide urgent care for non-life-threatening injuries and illnesses, including:

• Mild to moderate infections
• Fever
• Pain when urinating
• Sprains and suspected minor fractures
• Back and muscle pain
• Minor cuts, burns, and insect or animal bites
• Heartburn, vomiting, or nausea
• Allergies and rashes
• Headaches, migraines and brief fainting
• Constipation or diarrhoea, abdominal pain
• Mild to moderate asthma attacks, coughs and other breathing difficulties*
• Light bleeding in first trimester of pregnancy

*If you have tested positive to COVID-19, visit VicGov BetterHealth to access the information you need.

When to call 000

Call Triple Zero (000) or visit nearest emergency department if you or someone you know is experiencing a life-threatening emergency such as:

• Difficulty breathing
• Severe bleeding
• Unconsciousness
• Lips and face tuning blue
• Becoming agitated, confused or very drowsy
• Chest pain or chest tightness
• Sudden numbness or paralysis of the face, arm or leg
• Large burns
• Serious accidents or trauma
• Extreme pain

Visit your regular GP

Visit your regular GP for non-urgent and routine care such as:

• Conditions that can wait several hours or days for medical attention
• Chronic or long-standing health conditions
• Routine health assessments
• Care Plans
• Repeat prescriptions/referrals

Prescriptions

The Shepparton Medicare Urgent Care Clinic does not prescribe Schedule 8 medications (or benzodiazepines).

Medicare Urgent Care Clinic GPs can prescribe medication necessary to manage your urgent medical condition, but please continue to see your regular GP for routine prescriptions or chronic medications.

What to expect when you visit to the UCC

After you’ve given your details to our reception staff, you’ll be asked to wait in the waiting room. 
People with the most urgent health care needs will be seen first.
Our doctors and nurses will decide who needs to be seen fastest. This means you might have to wait a little while.
This can be a very busy place. If your situation isn’t urgent, we might refer you to your GP or medical centre.

Contact

For enquiries call (03) 5823 3132 during opening hours.